If you’ve been injured at work and need mental health support, you may be eligible for assistance through BHN’s WorkSafe Outreach Program.
Whether you’re experiencing mental illness, chronic pain, social issues, unstable housing, financial difficulties, or deteriorating physical health, the WorkSafe Outreach program is there to support you in your recovery.
What services you will receive
If you are approved for the program, you will be paired with a Care Coordinator who will work with you one-on-one via telehealth, in the community, or at a BHN site.
Support is always person-centred, trauma-informed, and tailored to your goals. Depending on your needs, your Care Coordinator may assist with:
- Setting and working toward wellbeing and recovery goals
- Coordinating services and linking you with community supports
- Culturally safe, trauma informed and gender-inclusive care planning
- Working collaboratively with your treatment team
- Providing psychoeducation and building self management skills
The program can run for up to 12 months or 120 hours from the date of WorkSafe approval. All costs are fully covered under your approved WorkCover claim.
Eligibility
You may be eligible if:
- You have been on a WorkCover claim for 52 weeks or more
- You have been assessed as having complex needs
- You have sustained a mental injury (either primary or secondary) or you are at risk of developing a secondary mental injury
- You are lacking support and or feeling isolated
- You are experiencing barriers to accessing treatment
- Your WorkSafe Agent has provided an approved WorkCover claim
- You live or work in the City of Melbourne, Port Philip, Stonnington, Yarra, Bayside, Glen Eira, Kingston, Monash, Casey, Frankston, or Cardinia
Information for Referrers
All referrals must come from a medical practitioner (GP or Psychiatrist) and relate to an approved WorkCover claim.
Referral process
- Submit an Outreach services referral request to the WorkSafe Agent, addressed to the claim manager.
- The WorkSafe Agent reviews the request and provides an outcome to the injured worker within 28 days.
- If approved, either the worker or the WorkSafe Agent can contact BHN to request services.
- Once BHN receives the required documentation and accepts the referral, we will contact the injured worker directly.
Contact us
For enquiries please call 132 246 and ask for the Mental Health team or email [email protected]